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Frequently Asked Questions

Nestly is a curated baby and mama boutique created to make gifting and everyday essentials feel calm, beautiful, and intentional. We focus on quality, safety, and timeless design — with soft textures and neutral tones you’ll love.

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Shipping times vary depending on your location and shipping method. Estimated delivery times are shown at checkout, but please note they are not guaranteed due to carrier delays.

Shipping rates are calculated at checkout based on your location and order size.

Yes. Once your order ships, you’ll receive a confirmation email with tracking details.

International shipping availability depends on the shipping options shown at checkout. If international shipping is not available at checkout, it means we’re not currently shipping to that region yet.

We accept returns when:

  • A return request is submitted within 14 days of delivery
  • Items are unused, unwashed, and in original packaging

    Some items (such as personal care products or final sale items) may be non-returnable.

To request a return, contact us through our Contact Us page with:

  • Your order number
  • The item(s) you’d like to return
  • A short reason for the return

We’ll reply with next steps.

Once your return is received and inspected, you’ll be notified of the approval status. Approved refunds are issued to your original payment method within a reasonable timeframe.

Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

We’re Here to Help

We’re Here to Help


At Nestly, we believe preparing for and caring for little ones should feel calm, simple, and intentional. That’s why we curate thoughtfully chosen baby and mama essentials that are practical, safe, and beautifully designed. Whether you’re shopping for a meaningful gift or building your own everyday must-haves, our goal is to make your experience effortless—from browsing to delivery. If you have any questions at all, we’re always here to help and will respond as soon as possible.

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